Professional guest messaging, without the guesswork.
Kairo helps hospitality teams respond with clarity, consistency, and care — every time.
Everything you need to deliver composed, service-first guest communication — without scripts or templates.
What’s included:
Scenario-aware guest messaging responses
Hospitality-focused tone and structure
Designed for written guest communication
Ongoing improvements and refinements
Secure, web-based access
Designed for typical monthly usage.
Kairo Concierge — Pilot
7 Complimentary Uses
For: Exploring teams, new properties, trial runs
Purpose: Experience Kairo’s voice and judgment before committing
What it does
Generates composed, guest-ready responses to reviews and messages
Follows hospitality best practices automatically
Maintains brand-safe tone and structure
Handles straightforward guest communication only
Best for
Teams who want to see how Kairo sounds before using it live.
What it doesn’t
No recommendations or direct resolutions
No sensitive situations or escalations
No policy interpretation or operational guidance
Includes
7 complimentary responses
No credit card required
Start with
Kairo Pilot
A limited preview to experience Kairo’s voice before choosing a plan.
Includes 7 complimentary responses. No payment required.
Kairo Concierge Pricing
Your hospitality concierge for intentional communication
Choose the level that fits how your operation actually runs.
Kairo is built to support real hospitality work—measured, intentional, and consistent.
Each plan includes monthly usage appropriate for your operation, without forcing excess or shortcuts.
Essential
$79 / month
Confident day-to-day guest communication
For: Boutique hotels, small teams, STR managers
Purpose: Reduce routine guest workload while staying brand-safe
What it does
Responds to guest reviews with care and consistency
Answers common guest questions directly (check-in, amenities, transport basics)
Offers light, service-first recommendations (dining, activities)
Reduces unnecessary staff escalation
What it doesn’t
No pricing unless provided
No compensation, refunds, or policy exceptions
No handling of disputes or safety issue
Best for
Properties that want Kairo to act like a trusted front desk agent, not a chatbot.
Professional
$149 / month
Advanced concierge judgment with operational awareness
For: Hotels with volume, multiple departments, or elevated guest expectations
Purpose: Handle nuance, context, and guest friction with confidence
What it does
Everything in Essential, plus:
Addresses complex feedback with clarity and restraint
Acknowledges operational issues without over-exposure
Adjusts tone for VIPs, repeat guests, and escalated situations
Supports staff with polished, guest-ready language under pressure
What it doesn’t
No legal commitments
No financial guarantees
No autonomous policy changes
Best for
Teams who need senior-level guest communication without senior-level headcount.
Platinum
$129 / month
Custom concierge intelligence at scale
For: Hotel groups, brands, multi-property operators
What it does
Custom voice calibration by brand
Advanced escalation handling frameworks
Multi-property consistency
Enterprise onboarding and support
Custom workflows and governance
How it works
Provisioned via custom agreement
Pricing based on scope and usage
Not intended for self-serve checkout
Best for
Organizations where guest communication is a brand asset, not a task.
Built for real operations
Kairo is designed for real-world hospitality scenarios — delays, requests, service recovery, and everyday guest communication.
No prompt writing.
No tone drift.
No improvisation.
How access works
Kairo is accessed via a secure web interface.
Once subscribed, access is granted immediately and remains active while your subscription is active.
Start with clarity. Scale when ready.
Professional guest communication shouldn’t be improvised.